Technology has provided us with some of the greatest advancements of human history. It’s brought us innovations in health, wellness, business and overall life. Over the last few years, technology has continued to evolve and with it, the way in which we show up for work (or log in for work) continues to evolve. In this session, Ross will be sharing trends surrounding artificial intelligence and how it’s revolutionizing the way work is done. Ross will provide actionable insights, tools and techniques for leveraging technologies ranging from AI driven bots to solutions that elevate remote work — to help all of us prepare for the change that is happening right before our eyes.
Since the start of Covid-19 pandemic we have increasingly compensated by working from home. Naturally, our reliance on cyber infrastructure, online and remote technologies has also ramped up. The changing nature of the pandemic and the rapidly shifting online demands created ideal conditions for hackers to exploit our vulnerabilities. In a newly released report on security and risk management trends for 2022, it was noted that “organizations worldwide are facing sophisticated ransomware, attacks on digital supply chains and vulnerabilities more deeply embedded in information systems”. Cybersecurity threats aren’t going away, indeed they are set to increase, so in this talk we will take a closer look at digital threats, the disruptive technologies used to combat them and what we learned from our experiences to create a more resilient cyber world.
To be truly representative and inclusive in our work, no matter what field or forum, our workforce needs to be integrated with diversity, with varied lived experiences. This enables us to create products and services with more balance and inclusiveness, and less barriers. The mobilization of diverse employees out of entry level positions, acknowledges their experience, expertise, and career potential. This presentation will highlight one sponsorship model, the Building Black Leaders program, that may be adapted to any equity and diversity group. The BBL program provides access to leadership opportunities, tools, resources and networks to highly-skilled Black public servants, increasing diversity at leadership levels and allowing more diverse perspectives in leadership and policy discussions.
The CFO Panel will bring together Chief Financial Officers from three levels of government, and an experienced Business Transformation specialist from PwC, to offer different perspectives on some of the most topical issues of the day, including managing teams in the era of flexible and remote work, organizational culture shifts, as well as many other challenges and opportunities presented by the pandemic. Join us as we dive deeper and gain insights from leaders in financial management!
Public sector organizations have evolved ways of working following the COVID-19 pandemic. You have embraced the Future of Work with impressive speed and responsiveness by e.g., moving staff to remote working arrangements, launching virtual service delivery models etc. However, the question of productivity remains (broadly speaking) unanswered: Even before the pandemic, 62% of government executives expected improvements in productivity and workplace performance due to investments in new technologies and sources of workplace data. Accenture partnered with Transport Canada to look at how it could measure productivity across different parts of the organization, including items such as:
⇒ Different types of work performed by different teams (e.g., policy development, inspections / investigations / enforcement, service delivery to the public, initiatives / campaigns management, operations / back-office support etc.)
⇒ Measurement of inputs vs. outputs vs. outcomes (e.g., # of public enquiries resolved or mouse clicks on the website vs. # of policies drafted or updated vs. # of aircraft pilot or marine vessel pilot licenses issued)
⇒ Measuring productivity can involve reviewing individual productivity, but should also focus on the effectiveness of a process / service (e.g., how efficient or technology-enabled licensing, registration, transportation security clearance etc. processes are)
The outcome of the initiative established a common definition of productivity, developed a productivity measurement framework, including dimensions, data sources, and tracking methods, gathered a series of pilot opportunities, and a roadmap to implement the productivity measures.
Delivering digital services during a pandemic turns out to be a lot like leadership in a pandemic, hard and constantly changing. Join Natasha Clarke, Chief Digital Officer of the Nova Scotia Digital Service, to hear her reflections on lessons learned during COVID-19, and how we can leverage experiences serving the people of the province to strengthen our leadership for the future.
“Health” and mental illness has often been identified as two separate issues: one being “positive, strong, and an element of pride”, the other negative, weak and an element of shame – this has fed the “stigma” dynamic. More accurately, “health” and “illness” are merely the extremes of the same continuum, which anyone of us can experience at any given time. Rates of mental illness in Canada is more common than most would expect (one in 5 Canadians), but those rates have climbed at least 25% since the pandemic began, and ironically has also given rise to newer phenomena: burnout, and compassion fatigue. We will explore these issues, as well as ways we can combat this rise, and create community, collective coping strategies.
Robotic Process Automation (RPA) helps you speed up operations, drive down costs, and increase overall productivity. With intelligent automation, software robots handle the mundane, time-consuming tasks in Finance & Accounting (F&A) so human workers can focus on higher value work. An enterprise automation platform enables organizations to efficiently discover and quantify where automation will have the greatest impact, build, manage and run intelligent automated processes across existing systems, enable non-technical business to engage and interact with automations seamlessly, and measure the impacts of automation across the organization.
UiPath will provide perspectives on how intelligent automation is being applied in finance and accounting to quickly create capacity within the business, improve customer and employee experience, reduce costs and improve organizational agility and resilience. UiPath will share how Process Mining delivers invaluable business insights. This will be shared in the context of a project of a client who is currently using SAP as their enterprise finance and supply chain management platform.
This conversation will set the groundwork as we look to the future of the public sector and continue to move from awareness to action.
“Offer them kindness, give them a hand, lend them support and immigrants will succeed so much faster.” – that is the message you will hear when Tareq shares his unique story of immigration and activism.
Born in Damascus, Tareq shares the gut wrenching story of how he found himself and his family far from home in a Lebanese refugee camp. Stripped of their possessions, their livelihoods and at the mercy of global aid organizations Tareq talks about how he got involved, how he gave back and worked to find a new home for his family.
Three years after entering Lebanon as a refugees family the Hadhad’s found themselves on the cold and snowy streets of an even farther away town – Antigonish, Nova Scotia. Their journey from the middle east to Canada and its resulting culture shock are the tip of an inspiring iceberg that showcased the compassion and support of Canadians, Nova Scotians and the people of Antigonish.
From coast to coast, Tareq shares what can happen when people open their arms and offer kindness in another person’s time of need. Peace, it truly is beautiful in every language.
*Subject to change